Comments on: Yo AT&T, watch your junk http://blog.humancentric.com/yo-att-watch-your-junk/ We believe that great experiences come from understanding people. Sun, 01 Aug 2010 10:36:46 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Andrew Wirtanen http://blog.humancentric.com/yo-att-watch-your-junk/comment-page-1/#comment-1534 Andrew Wirtanen Mon, 04 Jan 2010 15:21:17 +0000 http://blog.humancentric.com/?p=1160#comment-1534 Hi Mary, Thanks for sharing! Personally, I haven't had a problem with AT&T, but I do get a number of catalogs. http://www.catalogchoice.org/ has greatly helped me cut down on the number of catalogs I receive. It's a free site, and it only takes a minute to enter a catalog I don't want to receive. Hi Mary,

Thanks for sharing!

Personally, I haven’t had a problem with AT&T, but I do get a number of catalogs. http://www.catalogchoice.org/ has greatly helped me cut down on the number of catalogs I receive. It’s a free site, and it only takes a minute to enter a catalog I don’t want to receive.

]]> By: Mary http://blog.humancentric.com/yo-att-watch-your-junk/comment-page-1/#comment-1471 Mary Thu, 31 Dec 2009 21:21:45 +0000 http://blog.humancentric.com/?p=1160#comment-1471 First, I was receiving postal mail solicitations addressed to a woman that used to live at my address, but has not lived there for over 3 years. I assume this woman had or has an account with AT&T because I do not have an AT&T account. I called the toll free number on the mailing and asked for the mailings to stop and was told it was taken care of. Instead, I am now receiving mailings to Current Resident at my address. I called the toll free number again and asked for the mailings to stop, but was told I had to provide my phone number. I do not have a land line, and my cell phone is with a different provider, not AT&T. I refused to disclose my cell phone number, so I was asked for my name. I did not provide my name, explaining that the solicitations were addressed to Current Resident. I was told by the AT&T representative that they could not stop the mailings without either a phone number or a name. I asked to speak to supervisor and was told that they were all in a meeting (sounded like a lie to me) and that if I gave my phone number they would call me back. Again, I am not comfortable disclosing my cell phone number, so I ended the call. I did several hours of digging on the internet looking for answers and advice. I searched through the privacy policy at AT&T.com and ended up calling this number: 1-800-331-0500. The woman I spoke to gave me two options. I could either submit my information online or write to an Opt Out address. So here’s the info: https://attdns.acxiom.com/ AT&T Opt Out Request 5565 Glen Ridge Connector Suite 1230C Atlanta, GA 30342-4756 I chose to use the online form. You have the option of leaving boxes blank, such as your phone number and email address. I also was able to enter “Current Resident” for the name instead of my name. It took me 3 phone calls and over an hour of digging on the internet to get this information. Spread the word! First, I was receiving postal mail solicitations addressed to a woman that used to live at my address, but has not lived there for over 3 years. I assume this woman had or has an account with AT&T because I do not have an AT&T account. I called the toll free number on the mailing and asked for the mailings to stop and was told it was taken care of. Instead, I am now receiving mailings to Current Resident at my address. I called the toll free number again and asked for the mailings to stop, but was told I had to provide my phone number. I do not have a land line, and my cell phone is with a different provider, not AT&T. I refused to disclose my cell phone number, so I was asked for my name. I did not provide my name, explaining that the solicitations were addressed to Current Resident. I was told by the AT&T representative that they could not stop the mailings without either a phone number or a name. I asked to speak to supervisor and was told that they were all in a meeting (sounded like a lie to me) and that if I gave my phone number they would call me back. Again, I am not comfortable disclosing my cell phone number, so I ended the call.

I did several hours of digging on the internet looking for answers and advice. I searched through the privacy policy at AT&T.com and ended up calling this number: 1-800-331-0500. The woman I spoke to gave me two options. I could either submit my information online or write to an Opt Out address. So here’s the info:

https://attdns.acxiom.com/

AT&T Opt Out Request
5565 Glen Ridge Connector
Suite 1230C
Atlanta, GA 30342-4756

I chose to use the online form. You have the option of leaving boxes blank, such as your phone number and email address. I also was able to enter “Current Resident” for the name instead of my name.

It took me 3 phone calls and over an hour of digging on the internet to get this information. Spread the word!

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