E is for Excellent Error Message!
This week marks the 40th anniversary of Sesame Street. When I visited their website in a browser that didn’t support Flash, I was greeted by a fantastic error message: F is for Flash! What was so great about this error message? It felt like something Sesame Street would say. It used letters and alliteration, it had a happy Muppet character next to it, and it tried to sneak in a little educational information about Flash. It was also great from a user interface perspective. Much of the rest of the site was still usable; it explained what was happening and why I couldn’t use this part of the website (feedback), and gave me a helpful link to download and install flash so I could use the site (feed forward). I love it!
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