A few years ago I bought a new can opener that leaves a smooth edge on the lid of the can so that you don’t have to worry about cutting yourself on the lid. The first time I tried to use it, it took me 10 minutes and I completely mangled the lid of the can in the process. Why? Because the new can opener look very similar to my old one, but worked in a completely different fashion. Let me show you some example can openers to explain what happened.
What a great meeting at the TriUPA & HFES Carolina World Usability Day event. HumanCentric had the opportunity to present our new recycling solution to this year’s design challenge. It goes without saying we were the clear winners in the design challenge (well… we were the only entry, but let’s not get caught up in the details…). The audience was very receptive and had lots of great questions about our process, information graphic and in-home bin prototype. Click here to view our presentation.
Many audience members wanted our solution implemented across the Triangle to jump-start awareness and increase recycling. HumanCentric is very excited about the community support and would love to have our vision for a better recycling system become a reality. If you would like to join our campaign for a greener Triangle please contact Alexander Hussain at HumanCentric. HumanCentric’s next steps are to connect local government officials to present our improved recycling solution.
Dr. Dan Mauney and Dr. Miranda Capra gave a presentation at a “works-in-progress” forum on Tuesday, October 20 at 1:30pm at this year’s Annual Conference of the Human Factors and Ergonomics Society in San Antonio, TX. Dan and Miranda’s talk was titled “Cultural Influence on Gestural Interface Design”. They described a recent study conducted in association with the International Usability Partners in which they collected user-generated gestures from 40 people in 9 countries for 28 common software commands (e.g. zoom, scroll, cut, copy, rotate).
Our very own Mike Maddox, Senior Scientist at HumanCentric was inducted as a Fellow to HFES at this morning’s opening plenary session. Check out Mike in all of his glory. Mike is flanked by Miranda Capra and Barry Beith who are each presenting at this year’s conference. Congrats, Mike!!
Last month, the FDA issued a public health alert about Potential Medication Errors with Tamiflu Oral Suspension. Doctors in the US typically prescribe dosages for liquid drugs in terms of teaspoons. However, the eye dropper that comes with the medication has doses listed in milliliters. Users that do not realize this difference might under-dose themselves, leading to not being protected from the flu, or over-dosing, which could be potentially fatal, especially for young children. Now that doctors are aware of this problem they can issue dosages in milliliters, assuming that the doctor is able to properly do the conversion math. The best way to solve this would be to have the US using the same measurement system as the rest of the world, but that’s a huge issue all to itself. The next best solution is to have drugs that use the local units, or at least be labeled with both metric and English units…
Evidently a war has ensued over IKEA’s switch to Verdana font as opposed to the Futura font that was used in the earlier catalogs. There are a lot of individuals who are “up in arms” about this switch. We decided to take it to the streets (or the cubicles as the case may be) and see what people thought…
As a human factors practitioner, I completely and whole-heartedly support talking to users as an integral part of the product design process. I think it’s the best way to make sure a product is useful, usable, and desirable (the holy trinity, in my book).
However, I’m not living under a rock. I know these days companies have tighter budgets and even tighter timelines. The pressure is on more so than ever to produce products that will sell while spending the least amount of money developing them. Product teams are looking at their budgets and trying to trim off anything they can do without. Many times it’s easy and tempting for user research to be left out to save money and time in the development process…
In the 1960s, Walter Mischel created one of the most famous psychological studies: the marshmallow experiment. In the very first study, a group of four-year-olds were given a marshmallow and told they could have another if they waited 20 minutes before eating the first one. Here’s a fun video of the study being repeated:
Companies go to very great lengths to design and develop the latest and greatest child products such as child safety seats, strollers, and other contraptions. Parents feed this development by wanting to provide their children with the best in safety. Given all of these products, our children are probably the safest they have ever been. It is great that our children are so safe and snug, but what about the parents?
The new Cowboys Stadium in Arlington, Texas has the world’s largest HD screen. It looks amazing. But, there’s one little problem: the $40 million 60×25 yard screen is a giant obstacle for punters. In the 1st preseason game of the season on August 21st, Tennessee Titans punter A.J. Trapasso hit the screen in the 3rd quarter. Trapasso said that NFL punters probably won’t hit the screen every time, but it’s “in the way”. The screen presents “a lot of issues”, saidTitans coach Jeff Fisher.
HumanCentric provides design solutions with.a focus on products, users and goals. Our process brings designers and researchers together to implement a customized approach for user and business needs. These are our thoughts on process, practice and life.
